Terms of Use

Last updated: 19 June 2026

Website Use

These Terms of Use apply when you access or use the On Call Doors website. By continuing to use this website, you agree to these Terms of Use as updated from time to time.

On Call Doors may update, change or replace these Terms of Use at any time without prior notice. Continued use of the website after changes are published means you accept the updated Terms of Use.

General Information Only

The information on this website is general information about On Call Doors, door servicing, repairs, parts, replacement, remotes and emergency breakdown support. It is not technical, legal, safety or building advice for your specific property.

On Call Doors aims to keep website information useful, but does not guarantee that website content is always complete, current or error-free. You should contact On Call Doors directly to confirm details before relying on website information.

Services, Availability and Emergency Work

Services are subject to availability. Emergency breakdown support may depend on location, timing, technician availability, parts availability, site access, weather, safety conditions and the nature of the door fault.

Quotes and estimates are not final invoices unless clearly stated. Prices, services and availability may change without notice.

Customer Information and Site Access

When you submit a form, send photos, call, SMS or email On Call Doors, you are responsible for providing accurate and complete information about the site, door, access, safety issues and the work requested.

You are responsible for providing safe and lawful site access. On Call Doors may refuse, pause or reschedule work where access is unsafe, unlawful, restricted, unsuitable or where the requested work cannot be performed safely.

Photos, SMS, email and form submissions may be used to assess the requested work, prepare a quote, arrange service work and communicate with you about the job.

Australian Consumer Law

Nothing in these Terms of Use excludes, restricts or modifies any rights, guarantees, remedies or protections you may have under the Australian Consumer Law or any other applicable law that cannot legally be excluded, restricted or modified.

Intellectual Property

The website content, images, branding, text, layout, graphics and other materials are owned by or licensed to On Call Doors unless stated otherwise. You must not copy, reproduce, reuse, scrape, publish or adapt website material without permission.

Acceptable Use and Website Security

You must not misuse the website, interfere with its operation, attempt unauthorised access, submit spam, scrape content, copy the website, use forms for unlawful purposes or upload/send content that is misleading, harmful, malicious or unlawful.

External Links

This website may contain links to third-party websites. On Call Doors is not responsible for third-party website content, availability, security, privacy practices or services.

Limitation of Liability

To the maximum extent permitted by law, On Call Doors is not liable for indirect loss, downtime, business interruption, loss of profit, loss of opportunity or loss caused by reliance on general website information.

Where liability cannot be excluded under applicable law, liability is limited only to the extent permitted by that law.

Governing Law

These Terms of Use are governed by the laws of Queensland, Australia. Questions about these Terms of Use can be sent using the contact details on the website.